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MOTABILITY Scheme




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True Mobility are accredited members of the Motability Wheelchair scheme.


The Motability Wheelchair Scheme

A fulfilling and rewarding lifestyle can be dependent on something as simple as having choices.


Getting a powered wheelchair or scooter through the Motability Scheme gives you the freedom to choose.



Through Motability, you can turn your Disability Living Allowance (DLA) into a mobility solution.

With an extensive range of scooters and powered wheelchairs available to suit all needs, being stuck indoors could be a thing of the past.


The Motability Powered Wheelchair and Scooter Scheme is operated by route2mobility under contract to Motability.


Your 'route2mobility' is as simple as calling 01235 519777.


Please see below for further details




Who Can Apply

To use any of the Motability schemes you must be receiving one of the following benefits:

  • Higher Rate Mobility Component of the Disability Living Allowance
  • War Pensioners' Mobility Supplement.
You should expect to receive the allowance for the full length of the agreement you choose. But don't worry, we welcome Motability applications as long as you have at least 12 months award length remaining when you apply.



Choosing Your Product

The Motability Scheme offers an extensive range of scooters and powered wheelchairs for all needs. Choosing the product that best suits you can be daunting but we can help you every step of the way.

The first thing to consider is whether a scooter or powered wheelchair is the right option for your mobility needs.  The information below will give you a good guide and our accredited dealer specialists will be able to advise you further as part of an overall motability assessment .

A motability scooter may be suitable for you if:

-You have reasonable sitting balance
-You can transfer from a sitting to standing position independently
-You can drive the scooter independent of any help
-You possess sufficient shoulder and arm strength and movement to operate a handle bar style control
-You possess sufficient vision, perception and hearing to operate the scooter safely.

A motability powered wheelchair may be suitable for you if:

-You need to be hoisted into your product
-You may damage your shoulders and arms by using a handle bar style control unit
-Or you require any of the following:
    - Dual controls (where someone else is required to help control your powered wheelchair)
    - Any form of leg rest or support
    - Joystick style controls.


Assessing Your Needs

The first step to understanding your mobility requirement is to discuss your needs.

If you are interested in joining the Motability Scheme or simply want to know more about the products we offer, you can contact us at the store on 01235 519777 or we can arrange a no obligation home visit.


Visit us or request a home visit?

For those who can arrange it there are several advantages to visiting us at the store. The most important advantage is the range of scooters and powerchairs available to choose from.

It would be extremely difficult for any Motability accredited dealer to bring a full range of scooters and powerchairs to your home.
However, in the store we always keep a good selection of scooters of all sizes from leading manufacturers. You are able to try out the scooters in the store and in the safety of the pedestrian marketplace outside.


If you prefer a home demonstration:

  • We can arrange for a named Motability specialist to visit your home at a convenient time for you.
  • The specialist will explain the Motability Scheme to you in detail.
  • You will have the opportunity to ask all the questions you need to about the Scheme, payment options and the products that are available.
  • The specialist will ask you some questions to help understand which scooter or powered wheelchair will best suit your needs.
  • You will have the opportunity to test a range of products which the specialist will bring with them to the assessment.
  • The specialist will then be able to advise you on the best solution for your needs.
  • The specialist will complete an assessment form for you to check and sign, you will be given a copy for your own records.
  • If you then decide that you would like to order a scooter or powered wheelchair on the Motability scheme, the specialist will explain the sales process and help you complete an application form.


Suiting your product to your lifestyle

To help us understand which scooter or powered wheelchair will be best meet your needs, the specialist may ask you some questions such as:

  • How far, and where do you most typically travel to and from?
  • Will you need to use the scooter or powered wheelchair on the road?
  • Do you need to use the scooter or powered wheelchair indoors, outdoors or possibly both?
  • Do you have a safe and secure place to store your scooter or powered wheelchair when it is not in use?
  • Will you need to put your scooter or powered wheelchair in and out of a car?
Your answers to these questions will enable the specialist  to advise you on the best solution to meet your needs.


Choosing a Payment Option

The Motability Powered Wheelchair and Scooter Scheme offers two payment options specially designed to meet the needs of all our customers. We will help you decide which option would be best suited to your personal preference and financial budget.

Contract Hire Plan - for total peace of mind

With the convenience of a single monthly payment, no advance payment required, and including breakdown cover, insurance, warranty, tyres and batteries, the Contract Hire Plan really is a worry-free solution.

Features
  • The period of hire is 2, 3 or 4 years.
  • A single monthly payment that includes all essential requirements (i.e. maintenance, insurance and breakdown).
  • Maintenance - you will receive full maintenance cover for consumables such as tyre and battery replacements.
  • Insurance - this plan includes comprehensive insurance cover and you pay only a small excess in the event of vehicle theft, accidental damage or a third party claim.
  • Breakdown - you will also receive breakdown cover with the hire plan.
  • The wheelchair or scooter is returned at the end of the agreed period with no further costs incurred.
  • Accessories purchased with the wheelchair or scooter can be included in the monthly payment.

Benefits

  • All inclusive worry-free package
  • Total peace of mind
  • No maintenance worries
  • Independence. 


Hire Purchase Plan - if you prefer to own the product

Regardless of its many advantages, the Motability Contract Hire Plan does not suit everyone.  The Motability Hire Purchase Plan is commonly chosen if you prefer to own your scooter or powered wheelchair, or if you need special adaptations and are therefore unlikely to change your scooter or powered wheelchair within 3 years.  Remember that you will also need to organise and pay for breakdown cover, any extended warranty cover you choose, servicing and repairs.

Once you have chosen which scheme you wish to join, you then agree to pay all or part of your mobility Disability living allowance straight to route2mobility, depending on your choice of wheelchair or scooter. If the agreement doesn't use all of your allowance, the remainder will be paid to you in the usual way. 

Features

  • Motability Hire Purchase Plan terms can range from 1 to 3 years.
  • Comprehensive insurance is included for the duration of the finance agreement.  You pay only a small excess in the event of product theft, accidental damage or a third party claim.
  • You are responsible for maintenance and repairs to the wheelchair or scooter including batteries and tyres.
  • You are also responsible for breakdown cover and any extended warranty.
  • At the end of the agreement you will own your wheelchair or scooter.
  • Optional extras are available which include:
    • A service contract to fund the cost of annual service for the duration of the purchase agreement.
    • Accessories to compliment the scooter or powered wheelchair, such as rain cover, stick holders or cape, etc.

Benefits

  • You will own your scooter or powered wheelchair after the agreement is fulfilled.
  • The scooter or powered wheelchair usually comes with a one-year manufacturer warranty that will protect you against the cost of serious manufacturer defects during the first year of ownership.
  • You have comprehensive insurance.


Insurance Plan

The Motability Wheelchair Insurance Plan is included in the Hire Purchase Plan and you will only have to contribute a small excess towards valid claims. 



Warranty and Maintenance

Warranty

  • Contract Hire Plan Customers:  If you choose our Motability Hire Plan payment option, warranty coverage for the full term of the lease is included in the price of the three-year agreement.
  • Hire Purchase Plan Customers:  If you choose the Motability Purchase Plan option, you will automatically get 12 months' warranty.  It is then your responsibility to arrange and pay for any further warranty coverage you choose to have.

Maintenance

  • Contract Hire Plan Customers:  Products paid for using the Motability Contract Hire Plan payment option automatically come with three years worth of maintenance, the cost of which is included in your monthly payments.
  • Hire Purchase Plan Customers:  Maintenance is not included as part of our Motability Hire Purchase Plan payment options.  If you choose to purchase maintenance cover for your mobility product, it is your responsibility to arrange and pay for this cover.




True Mobility Ltd 2 Market Place , Didcot , Oxfordshire , OX11 7LE, OX11 7LE, United Kingdom - How to find us - Tel: 01235 519777 Email: admin@truemobility.co.uk
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