The first step to understanding your mobility requirement is to discuss your needs.
If you are interested in joining the Motability Scheme or simply want to know more about the products we offer, you can contact us at the store on 01235 519777 or we can arrange a no obligation home visit.
Visit us or request a home visit?
For those who can arrange it there are several advantages to visiting us at the store. The most important advantage is the range of scooters and powerchairs available to choose from.
It would be extremely difficult for any Motability accredited dealer to bring a full range of scooters and powerchairs to your home. However, in the store we always keep a good selection of scooters of all sizes from leading manufacturers. You are able to try out the scooters in the store and in the safety of the pedestrian marketplace outside.
If you prefer a home demonstration:
- We can arrange for a named Motability specialist to visit your home at a convenient time for you.
- The specialist will explain the Motability Scheme to you in detail.
- You will have the opportunity to ask all the questions you need to about the Scheme and the products that are available.
- The specialist will ask you some questions to help understand which scooter or powered wheelchair will best suit your needs.
- You will have the opportunity to test a range of products which the specialist will bring with them to the assessment.
- The specialist will then be able to advise you on the best solution for your needs.
- The specialist will complete an assessment form for you to check and sign.
- If you then decide that you would like to order a scooter or powered wheelchair on the Motability scheme, the specialist will explain the process and help you complete an application form.
Suiting your product to your lifestyle
To help us understand which scooter or powered wheelchair will be best meet your needs, the specialist may ask you some questions such as:
- How far, and where do you most typically travel to and from?
- Will you need to use the scooter or powered wheelchair on the road?
- Do you need to use the scooter or powered wheelchair indoors, outdoors or possibly both?
- Do you have a safe and secure place to store your scooter or powered wheelchair when it is not in use?
- Will you need to put your scooter or powered wheelchair in and out of a car?
Your answers to these questions will enable the specialist to advise you on the best solution to meet your needs.
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